Desktop Infrastructure Engineer specialising in providing comprehensive end-user support through the seamless integration of enterprise applications and a Modern Desktop environment. In this dynamic role, I combine technical proficiency with a strategic mindset, contributing to the development and execution of initiatives that elevates Service Delivery.

For Honey Cake Patisserie, in Highcliffe-On-sea, I crafted a bespoke one-page website that encapsulates the essence of their delightful offerings. The site features an intuitive interface for customers to contact the team, view their menus, and check opening hours. With a focus on user experience, the design mirrors the service of the patisserie, ensuring that every digital interaction is as inviting as their freshly made crepes and waffles.

For Driftwood Kitchen, a former cafe located in Highcliffe, I developed a multi-page website utilising a content management system. This platform enabled efficient updates to various menus and showcased a visually appealing food gallery. Despite the cafe’s closure in 2023, the website continued to attract an average of 500 new visitors monthly, significantly boosting the conversion rate. This project exemplifies my ability to deliver user-centric web solutions that drive tangible business results.

For The Teeny Kitchen, an online destination for newborn and toddler essentials, I designed an eCommerce website that streamlines the shopping experience. The site features express checkout options with Google and Apple Pay, simplifying transactions for busy parents. Additionally, integrated email marketing strategies and search engine optimisation ensure that The Teeny Kitchen remains a top choice for quality children’s clothing and utensils.

For Bistro My Way, I focused on delivering an exceptional UI/UX design that enhances customer interaction and convenience. The website boasts an integrated booking system that has been instrumental in maintaining a full house during service hours. The design was complemented by effective branding and **search engine optimisation**, which has drawn over 1,000 visitors monthly. This project underscores my commitment to creating user-friendly digital environments that contribute to the success of the businesses I work with.

For Castle Surveyors, I enhanced their WordPress website with a focus on performance and user experience. By implementing caching and next-gen image delivery, the site’s load times were significantly reduced. I also streamlined the site by removing unutilised plugins, ensuring a sleek and efficient online presence. These optimizations have provided a more responsive and engaging platform for their current and prospective clients.

For TSW Personal Training, I designed a website that serves as a comprehensive resource for fitness enthusiasts. The site featured a variety of training resources and an integrated blog, where users can find valuable insights and tips. A key highlight is the showcase of Tom’s extensive experience as a personal trainer, which establishes trust and credibility with potential clients.

I was accountable for editing the majority of videos for a YouTube channel that has amassed over 260,000 subscribers. Since I started editing for my main client in August 2019, I edited over 15 million views, with each video having an average of 100,000 views. Working closely with the owner of the channel, I help provide ideas and insights for new videos, thumbnails, and other social media efforts.